First Aid
First Aid
Shipping and Charges
Payment and Shipping
The following conditions apply:
Shipping conditions
Delivery of goods takes place worldwide.
Shipping costs (including statutory VAT)
Deliveries within Germany:
We charge a flat shipping fee of €5.00 per order.
For orders with a value of €70.00 or more, delivery is free of shipping charges.
Deliveries abroad:
We charge shipping costs abroad based on the order value (gross value of goods):
Zone 1:
• Switzerland, Austria, United Kingdom (GB), Germany and EU countries: Shipping is free for goods with a value of €70,- or more; otherwise €5,-.
Zone 2:
• Shipping is free for goods with a value of €200,- or more; otherwise €5,-.
Zone 3:
• Shipping is free for goods with a value of €400,- or more; otherwise €80,-.
Zone 4:
• Shipping is free for goods with a value of €500,- or more; otherwise €100,-
Zone 1 (EU) including Switzerland and United Kingdom (GB):
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Greece (except Mount Athos), United Kingdom (GB, except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus/Republic (except northern part), including Switzerland
Zone 2 (Europe excluding the EU):
Åland Islands (Finland), Andorra, Albania, Armenia, Azerbaijan, Mount Athos (GR), Bosnia and Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan , Kosovo (Serbian province), Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic), Montenegro (Republic), Norway, Russian Federation, San Marino, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus, Cyprus/Republic (northern part)
Zone 3 (World):
Egypt, Algeria, Bahrain, Iran, Iraq, Israel, Yemen, Jordan, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Saudi Arabia, Syria Tunisia, USA, United Arab Emirates
Zone 4 (Rest of the world):
All countries and territories not assigned to Zones 1, 2 or 3.
Please note: We generally deliver worldwide. However, due to differing country regulations, it may be the case that a particular product may not be sold in a specific country (e.g., taurine in Japan).
Delivery times
Unless otherwise stated in the respective offer, delivery of the goods within Germany takes place within 1 - 3 days, and for international deliveries within 3 - 5 days after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in a single combined shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Advance payment by bank transfer- Payment by credit card
- Payment by invoice
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
Via PayPal:
- Payment via PayPal
- Payment via PayPal Express
Via Mollie:
- Payment by credit card (via Klarna)
Further details on payment
If you pay by advance payment , we grant you a €2.5 discount on the invoice amount of the order.
Payment by invoice is possible under the following condition :
First orders from new customers/guest customers: total invoice amount max. €200,-
When paying by invoice, the invoice amount must be settled within 14 days.
When paying by credit card, your credit card account will be charged when the goods are shipped.
Our bank details:
Bank details Germany/EU
Deutsche Bank Mannheim/Weinheim
IBAN: DE94 6707 0024 0588 0737 00
BIC: DEUTDEDBMAN
Bank details Switzerland
PostFinance
IBAN: CH42 0900 0000 3026 6470 7
BIC: POFICHBEXXX
For payments via PayPal, please use the following account identifier: info@biotikon.de or via the link: https://paypal.me/biotikon
If you have any questions, you can find our contact details in the legal notice.
Delivery time 1-3 days
My account
First Aid is a completely novel wound care. Our patented hexagonal water is combined with panthenol. It does not contain any preservatives, thus can be sprayed onto the wound directly without any burning sensation and is also easily spread over the wound if required.
Ideal for cuts and abrasions.
Hexagonal water is alkaline by nature and thus has a disinfecting effect. The combination with panthenol is optimal for rapid wound healing with reduced scarring. First Aid is also suitable for minor burns and sunburn.
It is very well suited for children, wounds stop bleeding faster and scarring is diminished also without experiencing any pain.
Panthenol has beneficial effects with regards to the skin barrier and its moisturizing properties can also be used for skin care.
The small dispenser bottle fits in any handbag, so your wound gel is always at hand.
Made in Germany
First Aid by Dr. Michalzik is subject to strict examinations of German supervisory authorities. It is manufactured with gentle production technologies without generation of heat and without additives, manufactured by use of gentle production technologies without heat or additives and without the use of processing agents which are not required to be mentioned on the packaging.A large number of nutritional supplement providers use aluminum as a sealant for cans. During the sealing process an aluminum foil is strongly heated by a high frequency electromagnetic field. We deliberately do not use this method!

Aqua (highly structured water) magnesium sodium salt, D-panthenol, disodium phosphate.
Spray directly on the wound. Repeat 3 times a day.
15 ml Dr. Michalzik's First Aid in an airless dispenser
The airless dispenser protects the contents from harmful components of the ambient air such as oxygen (oxidation), germs or fungal spores.
0 of 0 reviews
Average rating of 0 out of 5 stars
Login
„I recommend you to First Aid following products:”
First Aid is often purchased together with:
Your Biotikon®Advantages
Quality
- Made in Germany
- Premium-quality extract
- Aluminum-free seal
- Capsule contains no additives*

Shipping
- Environmentally-friendly dispatch packaging
- free shipping on orders over 70 Euro in EU countries, UK & switzerland
- with
also on packing stations,
3 - 5 days
1 - 3 days-
3 - 5 days
We are here for you
Mo. to Fr.:8 a.m. till 7 p.m. Sa.: 9 a.m. till 4 p.m.All contact options
Payment
- On account (by invoice)

Security
- Secure purchase by means of a buyer seal certification from the trade association "Händlerbund". Info
- Secure Data Transfer 128 bit SSL encryption

